This policy explains how we collect and use information from visitors, leads, clients, admin workflows, customer portal users, support requests, invoices, and AI automation projects.
Collect only useful business data, protect credentials, keep client workflows clear, and use AI systems with human review for important decisions.
We may collect name, email, phone number, company name, business type, service interest, project notes, support requests, invoice records, and messages submitted through website forms, chat, admin workflows, or customer portal forms.
We use this information to respond to inquiries, prepare quotations, create invoices, manage projects, provide customer portal access, maintain service records, send reminders, and improve AI automation workflows.
When a client requests AI agent deployment, business documents, FAQs, policies, and workflow instructions may be used to configure the assistant. Critical business decisions should still be reviewed by a human operator.
Admin and customer portal records may include customer status, services, invoices, payments, support tickets, maintenance dates, and internal notes needed to operate the service.
We use environment-based secrets, protected routes, HTTP-only session cookies, and operational access controls. Production deployments should rotate passwords, protect API keys, and restrict MCP endpoints with strong bearer tokens.
For privacy questions, data updates, or access requests, contact AI Invention through the contact page or email listed in the website footer.
